Back to home
Support
Support
Questions about your account, a purchase, or something not working in the app? We're happy to help.
Contact us
Email us and we'll get back to you as soon as we can — usually within a day.
Medpalapp13@gmail.comWhat to include
To help us solve your issue quickly, please mention:
- The email address your MedPal account is registered with.
- Whether you're on iOS or Android, and which module or plan you're asking about.
- A short description of the issue — and a screenshot, if it's something visual.
Common topics
- Account access — trouble logging in, resetting your password, or your account being locked to a device.
- Purchases and plans — payment issues, restoring a purchase, or questions about what's included in a plan.
- App issues — video playback, quizzes, or anything that isn't working as expected.
- Privacy and data — see our Privacy Policy, or email us to request your data be deleted.